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Legal Framework for Your Account

We built Raju Bet for Bangladesh players who want clear account rules and compliant payment rails. This page explains how eligibility works, what we ask when you register, and how local law shapes access to our lobby.

Region-dependent accessbKash, Nagad, Rocket verificationData handling transparencyLive casino and slots
Raju Bet Legal Framework for Your Account
POLICY CONTACT

Reach Us About Legal Questions

If you have questions about account eligibility, payment compliance or data handling, our support team can explain how our policies apply to your situation. We respond to legal inquiries through the same channels we use for general account help, so you can reach us the way that suits you best.

Live Chat Legal Desk Open the live chat widget in your account dashboard and select Legal Inquiry from the topic menu. Our team will route your question to the right specialist and respond within the chat window.
Email for Policy Questions Send your legal or compliance question to our support email address. Include your registered mobile number so we can verify your account and reply with specific guidance that applies to your region.
Account Settings Help Log in and open Account Settings, then tap Help with Legal or Privacy. You will see a short form where you can describe your question; we will reply through your account inbox within 24 hours.
DATA AND SECURITY

How We Handle Your Information

We collect your mobile number, payment details and device location when you register and fund your account. That data helps us verify eligibility, prevent duplicate accounts and comply with regional rules. We store your information on secure servers and do not share it with third parties except where payment processing or legal compliance requires it.

Data We Collect

Your mobile number, bKash, Nagad or Rocket wallet identifier, device location, login timestamps and payment history. We use this to verify your account, process deposits and withdrawals, and ensure we meet regional compliance standards.

Cookie and Tracking Use

We use cookies to keep you logged in and to understand which games and payment methods you prefer. You can clear cookies in your browser settings, but that will log you out and may reset your lobby preferences.

Account Security Steps

We require OTP verification for every login and every withdrawal request. Your password is hashed and never stored in plain text.

Data Retention and Requests

We keep your account data for as long as your account remains active and for a retention period after closure to meet legal obligations.

Common Questions About Compliance

Access depends on your specific location and local law. We operate where eligible regions permit; when you register, we check your mobile number and payment source to confirm eligibility. If local law prohibits online betting in your area, we cannot offer you an account.

Our system will decline your registration and show a message explaining that we cannot serve your location. You will not be able to fund an account or access the lobby until you are in an eligible region.

When you deposit via bKash, Nagad or Rocket, we receive your wallet identifier and payment origin from the provider. We cross-check that data against our eligibility rules to confirm you are funding from an allowed region.

We send your deposit or withdrawal instruction to bKash, Nagad or Rocket along with the amount and your wallet identifier. The provider processes the transaction and confirms completion; we do not share your game history or personal details beyond what the payment requires.

Yes. Contact support through live chat or email and ask for account deletion. We will close your account, clear your balance if any remains, and delete your personal data within 30 days, except where we must retain records for legal compliance.

We cannot provide legal advice for your jurisdiction. Check your local regulations before registering. When you open an account, you confirm that you are legally permitted to use our services; we rely on that confirmation and on our own eligibility checks.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.